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Progress magazine
Inside story 2

SCORE offers key solutions, mentoring to help small businesses succeed

By Heidi Howell

Do you own a small business — or would you like to? Current and future business owners are eligible to receive complimentary consulting services from veteran business executives through SCORE: the Service Corps of Retired Executives.

Al Kessler, chapter chair and assistant district director for SCORE, oversees the six-chapter area from south of Stockton to Bakersfield. “SCORE is a national organization funded by congress,” Kessler says. “We provide a number of services to any small business, as well as monthly, low-cost business basics workshops for people who want to start a business.” The problem is, he says, “Most people have no idea how to start their businesses, and no idea where to go for help. SCORE has people with experience who can really help.”

Regarding business success, Kessler explains, “If a business is not making a profit, they need to find out why. There are all sorts of reasons. A lot of people don’t realize what they’re getting into when starting a business,” including the workload, hours involved, etc. “It all boils down to profitability. If you make a lot of money, you must be profitable, if you don’t, you’re in trouble. If you can’t make a profit, you should not be in business.” That’s where SCORE comes in.

Kessler notes that all volunteer counselors are former small business owners or have business experience as executives of larger companies. Free, face-to-face counseling sessions are conducted at one of two local offices. The Modesto branch is located at the Modesto Chamber of Commerce offices, 1114 J St.; the Merced office, shared with the Workforce Investment Board, is at 1880 Wardrobe Ave.

“Our goal is to help people succeed. For a lot of people it doesn’t necessarily mean they have problems that need to be solved, it may mean they just need to come in and talk to us about their business,” Kessler says. “They may be operating successfully, and we can offer some suggestions to help make them more profitable.” If they do have an identifiable problem, he says, perhaps a SCORE counselor can help them solve it.

In addition to individual interviews, counseling via email is also available. A nationwide network of SCORE volunteers is accessible with targeted expertise in given areas. That way, if a local counselor doesn’t have enough answers about a particular field, clients can find someone in another locale who does.

For example, Kessler says, “If you wanted to know if you could patent a software program, our members would have some knowledge about it, but we’re not experienced in all areas.” He recommends visiting the SCORE Web site at www.score556.org and clicking on the link on the right, labeled “small business advice.” From there, you can review counselors’ resumes to find people with expertise in particular fields.

SCORE can also help business owners who are experiencing growing pains. “Generally when people expand a business, their growing pains are related to cash flow. To grow, you’ve got to spend some money; you’ve got to plan how you’ll finance your growth,” Kessler says. “Growth has to be controlled. Companies that are successful don’t take all the business they can handle, they take all the business they can control.”

Experienced business people with some extra time to contribute to the community are encouraged to become SCORE counselors. The time commitment is approximately one day a week, plus attendance at monthly meetings. Most counselors are retired or semi-retired, but anyone is welcome to apply. To learn more about service opportunities with SCORE, contact Al Kessler at (209) 724-2033. For information about upcoming classes on marketing, planning, legal matters and more, check the Web site.

No matter how well your business is doing, time spent with a veteran business executive could positively impact your future success.

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Small business funding through SCEDCO
We spoke with Susan Martin, president/CEO of non-profit Success Capital Expansion & Development Corporation (SCEDCO). The company’s mission is to foster regional economic development by providing financing to small businesses. Its key focus is to offer SBA 504 low-down payment, fixed-rate financing for fixed-asset acquisition to small- and medium-sized companies. SCEDCO customizes financing packages and approves, funds and services business expansion/development loans.

“The SBA 504 loan program allows business people to buy facilities for their own businesses with as little as 10 percent down,” Martin says. “This gives them access to the national bond market for that financing, so they get a 20-year fixed, below-market rate on our financing for their portion of it,” she says. “We did about 40 projects last year, totaling about $15 million in loans, with projects totaling about $35 million.”

How does SCEDCO differ from banks? Martin says SCEDCO reviews clients’ applications for profitability, a track record of growth, good credit and many of the other things the banking industry looks at in approving loans, “but we can go a step beyond normal banking criteria to address more unusual requests for special market niches.”

Types of businesses SCEDCO can assist are firms with a net worth of less than $7.4 million and less than $2.5 million in profits. “We can lend to some very large small businesses,” she says.

In addition to the SBA 504, SCEDCO works with another type of loan that is exclusively for Stanislaus County businesses. “It’s a revolving loan fund used for gap financing,” she says. “For example, a person is buying a franchise-type business and has enough money to buy the franchise and do the tentative improvements, but needs money for equipment.” Martin says the loans are long-term. “The term depends on the use of the proceeds. We usually make these loans between $5,000 and $100,000.”

How can small businesses benefit from such loans? Martin explains that through SCEDCO, “They get better rates than bank rates, generally with longer loan terms and much lower down payments.” She notes there are other loans available to small businesses through the Small Business Administration, as well as banks. To learn more about SCEDCO, which is located at 1420 F St. in Modesto, visit www.scedco.org.

Chamber member Heidi Howell, a business copywriter, specializes in results-oriented Web content, marketing collateral, press releases, articles and more.

© HHWS for Modesto Chamber of Commerce


 
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